THE CRAWFORD SOLUTION

Insurance claims auditing services and medical cost management services; business process outsourcing services in the field of insurance; consulting in the field of business process outsourcing; analysis and evaluation for others of statistics relating to insurance claims; medical billing processing service; promotion of contractor network services; promotion of managed network of restoration providers; business services, namely, management of network members' compliance in order to establish program guidelines in providing estimation and restoration services for residential and building repairs; contractor credentialing services, namely, registering, screening and verifying the credentials of third-party vendors, suppliers and contractors on behalf of others; Business evaluation of contractor estimates; customer service, namely, responding to customers inquiries for others in the field of contractor management services; contractor performance monitoring and program reporting, namely, screening and credentialing contractors; business management consultancy in the areas of medical bill review, medical utilization management and review, medical practitioner and health care utilization review services; [ employee recruiting and placement services; personnel management consultancy; business risk management consultancy relating to the administration of employee benefit plans and management of medical leave of absence; ] forensic accounting services; business advisory services in the field of cargo and transportation logistics management services related to insurance claims; operation of telephone call centers for others

Financial risk management services, namely, management and control of costs arising from casualty and property damage occurrences and related contingencies; financial administration of class action settlements; insurance claims administration; insurance claims processing; insurance consultation; insurance subrogation and salvage service; insurance administration and processing services provided to insurers, reinsurers, insured entities, self-insured employers, insurance brokers and workers' compensation and insurance agents supporting the administration and management of insurance claims, namely, claims relating to workers' compensation and disability, motor, general liability, product liability, employer's liability, uninsured loss recovery, property, travel, personal injury and rehabilitation; tracking and monitoring insurance compliance; insurance claims administration services for the mitigation of medical costs through a customized preferred provider organization network strategy; providing an online computer database of workers' compensation insurance information to insurers, reinsurers, insured entities, self-insured employers, insurance brokers and insurance agents; advisory services relating to insurance claims administration and processing; appraisal services, namely, conducting pre-risk underwriting and pre-risk shipment surveys of real property to assess condition and risks associated with the property and assess adequacy of sums insured; providing financial assessments of damages after a disaster or catastrophic event

Educational services, namely, developing online training programs in the field of insurance and risk management; arranging and conducting business seminars in the fields of risk management, financial risk management, insurance, and insurance claim adjustment; providing online training programs for others in the fields of risk management, financial risk management, insurance, and insurance claim adjustment

Marine risk surveys; assessment of the sea-worthiness of ships and boats; conducting pre-shipment surveys of cargo; re-inspection of buildings to verify the quality of repairs; building consultancy services, namely, building and property condition assessment of civil and private industry infrastructure and systems; building engineering services, namely, managing, assessing, and resolving losses involving engineering claims

Investigation services related to insurance claims; litigation support services; consultancy and advice related to laws and regulations, legal research, providing information on laws, consultancy regarding legal services; safety management and consultation services relating to the workplace safety needs of commercial and industrial companies; case management services, namely, personal services for coordination of medical services and vocational services for persons injured at work who require long-term care