SMARTPRINT

Retail sale of printing and imaging equipment, namely, single-function laser and inkjet printers, multifunction printers and multifunction printing devices, photocopiers, desktop printers, workgroup printers, enterprise printers, thermal printers, label printers, barcode printers, digital scanners, document imaging equipment, production printing equipment and digital presses; retail sale of parts, accessories and computer peripherals for printing and imaging equipment; retail sale of printing and imaging supplies and consumables, namely, toner cartridges, ink cartridges, thermal printing supplies, labels, barcode labels, label media, printer drums, imaging units, printer maintenance kits, paper and print media; retail sale of replacement parts and components for printers, multifunction devices, photocopiers and related imaging equipment; retail sale of computer software for print management, secure printing and user authentication, print release, monitoring and management of printers and print fleets, document capture and routing, document workflow management, electronic document management, electronic fax transmission, automation of accounts payable and document processing, firmware management, print-device security monitoring and management, and reporting and analytics relating to printing and imaging environments; managed print services, namely, business management of customer printing and imaging environments; outsourcing services, namely, business management of printers, multifunction devices, photocopiers and related printing and imaging equipment for others; printer fleet inventory and asset management; management of printer location, replacement, utilization, service history, print volumes, service requirements, supplies usage and equipment lifecycle; inventory management of printing supplies and consumables, including monitoring toner, ink and other consumable levels for inventory management purposes; procurement services for others, namely, purchasing printing supplies and consumables for customers; management of automatic replenishment of printing supplies and consumables; business assessment and analysis of customer printing and imaging environments; analysis of print volumes, device utilization, operating costs and printer fleet performance; cost and productivity analysis relating to customer printing and imaging environments; preparation of business reports concerning print volumes, device utilization, service activity, supplies usage, operating costs and printer fleet performance; business consulting services in the fields of print infrastructure strategy and optimization, printing device consolidation and optimization, printing cost reduction, workflow and productivity improvement, document process analysis, technology and equipment standardization, equipment lifecycle planning, printer fleet replacement planning, and managed print program design and implementation.

Installation, maintenance, repair and servicing of printing and imaging equipment, namely, printers, multifunction printers and multifunction devices, photocopiers, thermal printers, label printers, barcode printers, digital scanners, document imaging equipment, production printing equipment and digital presses; installation and replacement of parts and components for printing and imaging equipment; deployment, replacement, de-installation and reinstallation of printing and imaging equipment; on-site technical support services, namely, troubleshooting in the nature of repair of printing and imaging equipment.

Delivery of printer and photocopier supplies and consumables; transportation and delivery of printers, multifunction devices, photocopiers, scanners and related printing and imaging equipment for installation, deployment, replacement and relocation.

Remote monitoring of printers, multifunction devices, photocopiers, scanners and related printing and imaging equipment for device status, usage, service requirements, supply levels, firmware status and security status; computer network configuration services; installation, configuration, maintenance and technical support of computer printer networks; installation, configuration, maintenance, updating, administration and technical support of computer software for print management, secure printing and user authentication, print release, printer and print fleet monitoring and management, document capture and routing, document workflow management, electronic document management, electronic faxing, automation of accounts payable and document processing, printer firmware management, print-device security monitoring and management, and reporting and analytics relating to printing and imaging environments; monitoring and updating of firmware for printers and multifunction devices; identifying outdated or non-compliant firmware, insecure configurations and other security vulnerabilities in printers and multifunction devices; computer security monitoring, computer security assessments and computer security consultancy relating to printers, multifunction devices and computer printer networks; monitoring computer systems for detecting unauthorized access, data breaches and security vulnerabilities; configuration and remediation of security settings for printers, multifunction devices and computer printer networks; preparation of technical reports and recommendations concerning print-device security; technical support services in the form of troubleshooting computer hardware and software problems relating to printers, multifunction devices and computer printer networks; installation, configuration and technical support of print drivers; configuration of print queues and print settings; configuration of scan-to-email and scan-to-folder functions; technical support relating to printer and multifunction-device connectivity, network printing, printing and scanning; computer software implementation and integration services; design and configuration of document workflow software; implementation and migration of computer printer networks and print-management software.