Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Signa platform, including our websites, applications and associated Application Programming Interface (collectively, the "Service"). Signa Inc. (referred to as "Signa," "we," "us," or "our") provides an AI‑powered trademark search and monitoring service that connects to global trademark registries. By accessing or using the Service, you ("you" or "Customer") agree to be legally bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

1. Acceptance of Terms

1.1 Authority – You represent that you are at least 18 years old and that you have the authority to enter into these Terms on behalf of yourself or any entity you represent. By accessing the Service, you agree that these Terms are a legally binding agreement equivalent to a signed, written contract.

1.2 Updates – We may update these Terms from time to time. Changes will become effective upon posting the revised Terms on our website or in the Service. Continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

2. Description of Service

2.1 Functionality – Signa provides tools to search, clear, monitor and analyze trademarks across more than 190 trademark offices worldwide using a unified API. The Service uses machine‑learning models to detect visually, phonetically and conceptually similar trademarks. It normalizes trademark records from various registries and provides search results with classification and owner information. The Service does not file trademark applications or provide legal advice.

2.2 No Legal Services or Attorney‑Client Relationship – Signa is not a law firm and does not provide legal advice. The Service is intended for informational purposes only. Our platform does not evaluate legal sufficiency or give opinions on your trademark rights. You should consult a qualified attorney for advice regarding your specific situation. Using the Service does not create an attorney–client relationship.

3. Account Registration and Security

3.1 Registration – To access certain features, including API keys or paid plans, you must create an account and provide accurate, current and complete information. You agree to keep your credentials confidential and to notify us promptly of any unauthorized use of your account. You are responsible for all activities that occur under your account.

3.2 Eligibility – You must not be barred from using the Service under applicable law. You may not use another person's account without permission. We may suspend or terminate your account if we suspect unauthorized use or violation of these Terms.

4. License to Use the Service

4.1 Limited License – Subject to your compliance with these Terms and timely payment of all applicable fees, Signa grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service and its API for your internal business purposes during the subscription term. You may not sublicense or resell the Service without our written consent.

4.2 API Credentials – You must use valid API keys or credentials we issue. You may not share API keys with unaffiliated third parties. You are responsible for any use of your API key, whether authorized or unauthorized.

4.3 Data Ownership – You retain ownership of any data or content you submit to the Service. By uploading or transmitting data, you grant Signa a worldwide, non‑exclusive license to use, reproduce, modify and process your data solely for the purpose of providing and improving the Service and fulfilling our obligations under these Terms.

4.4 Data Portability – Upon request, and subject to our current technical capabilities, we will provide you with a copy of your stored data in a standard format (e.g., CSV) so that you may transfer it elsewhere. You are responsible for secure storage and compliance with all applicable laws when exporting data.

5. Acceptable Use Restrictions

5.1 Permitted Uses – You agree to use the Service only for lawful purposes and in accordance with these Terms. The Service may be used to search, clear, monitor and analyze trademarks and to build applications that incorporate trademark data.

5.2 Prohibited Conduct – You must not:

Copy, modify, adapt, translate, reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or access the source code or underlying ideas or algorithms of the Service (except to the extent laws specifically prohibit such restriction);
Upload or transmit any content that is unlawful, defamatory, obscene, harassing or infringes intellectual property or privacy rights;
Interfere with, disrupt or circumvent the integrity or security of the Service, including by transmitting viruses or other harmful code;
Use the Service to develop a competing product, or to benchmark or harvest data from the Service other than through permitted API calls;
Use the Service in violation of any applicable laws or regulations, including trademark laws and export control laws;
Attempt to register or claim ownership of any trademarks identified by the Service; or
Circumvent or attempt to circumvent our fees or payment obligations.

We reserve the right to determine whether conduct violates this Section and to take appropriate action, including suspension or termination.

6. Fees and Payment

6.1 Subscription Plans – Access to certain features may require a paid subscription. Pricing and plan details are described on our website and may change from time to time. You must pay all fees in accordance with the terms of the applicable order. Fees are non‑refundable except as required by law.

6.2 Payment Terms – Unless otherwise specified, fees are billed in advance and are payable within thirty (30) days. You authorize us (or our third‑party payment processor) to charge your payment method for recurring subscription fees. Late payments may result in interest charges and suspension of your account.

6.3 Taxes – You are responsible for all taxes, duties and assessments, excluding taxes based on our income. If withholding taxes apply, you will reimburse us for the full amount we would have received absent any withholding.

7. Intellectual Property and Proprietary Rights

7.1 Ownership – The Service, including its software, documentation, algorithms, trademarks and other content, is and shall remain the exclusive property of Signa and its licensors. These Terms do not grant you any ownership interest in the Service. All rights not expressly granted are reserved.

7.2 Trademark Data – The trademark data provided through the Service originates from public registries and third‑party sources. Such data remains the property of the respective trademark owners and registries. You may not remove or obscure trademark notices in the data. You may use the data only as permitted under these Terms.

7.3 Feedback – If you provide suggestions or feedback regarding the Service, you grant Signa a worldwide, perpetual, irrevocable, royalty‑free license to use, reproduce, modify and incorporate your feedback without any obligation to you.

8. Service Availability and Support

8.1 Availability Commitment – We use commercially reasonable efforts to maintain at least 99.9% uptime of the Service. However, the Service may be unavailable during scheduled maintenance, upgrades or emergency outages. We are not liable for downtime caused by circumstances beyond our reasonable control, including force majeure events (see Section 14).

8.2 Modifications – We may modify or discontinue parts of the Service at any time. We will endeavor to give reasonable notice before deprecating major functionality. We are not liable for modifications, suspension or discontinuance of the Service.

8.3 Support – We provide email‑based support for paid plans. Support response times may vary depending on your subscription level.

9. Disclaimers

9.1 "As‑Is" Basis – THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, SIGNA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error‑free or secure, nor that the data will be complete, reliable or current.

9.2 No Guarantee of Results – Trademark availability and registrability depend on legal and factual considerations beyond the scope of our Service. The Service's AI models provide similarity scoring but cannot identify every potential conflict. We make no representation or warranty regarding the results obtained from the Service. You acknowledge that you rely on the Service at your own risk and that it is your responsibility to conduct appropriate due diligence and obtain professional advice before making decisions.

9.3 Third‑Party Data – Trademark records and other data come from third‑party registries. We do not control or guarantee the accuracy, timeliness or completeness of third‑party data. We are not responsible for any errors, omissions or inaccuracies in the data, including misclassification, outdated status or delays in updating. You agree that Signa is not liable for any damage or loss arising from reliance on third‑party data.

9.4 No Legal Advice – Signa does not provide legal advice or legal opinions. Any communications from Signa regarding trademark strategy, results or analysis are for informational purposes only and should not be relied upon as legal advice. You should consult an attorney for legal guidance.

10. Limitation of Liability

10.1 Limitation on Types of Damages – TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL OR REPUTATION, OR COSTS OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability or otherwise).

10.2 Cap on Liability – SIGNA'S ENTIRE AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO SIGNA FOR THE SERVICE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $1,000 (ONE THOUSAND U.S. DOLLARS), WHICHEVER IS GREATER.

10.3 Exclusions – Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend and hold harmless Signa, its affiliates, officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable attorney fees) arising out of or relating to: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; or (d) your infringement or misappropriation of any intellectual property or other rights of any person or entity. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us.

12. Term and Termination

12.1 Term – These Terms commence on the date you first access the Service and continue until terminated as provided herein.

12.2 Termination by You – You may terminate your account at any time by contacting us or using the account settings in the Service. If you cancel your subscription, we will continue to provide the Service until the end of the paid period, after which your access will terminate.

12.3 Termination by Signa – We may terminate or suspend your access to the Service at any time, with or without cause, upon notice to you. Grounds for termination include violation of these Terms, failure to pay fees, use of the Service that may subject us to liability, or any other reason at our reasonable discretion.

12.4 Effect of Termination – Upon termination, all rights and licenses granted to you cease. Sections 4.3, 7, 8.3, 9–14 and any other provisions intended to survive termination will survive. We are not liable to you or any third party for termination or suspension of your access to the Service.

13. Dispute Resolution

13.1 Informal Resolution – Before initiating any formal dispute, you agree to contact us to attempt to resolve the dispute informally.

13.2 Arbitration – If we cannot resolve the dispute informally, any dispute, controversy or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration. Arbitration will be conducted by a single arbitrator in the English language. The arbitration will take place in [your jurisdiction – insert seat/law location], unless both parties agree otherwise. Judgment on the award may be entered in any court having jurisdiction. You and Signa waive any right to a jury trial or to participate in a class action. Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

13.3 Governing Law – These Terms are governed by and will be construed under the laws of [your jurisdiction]. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

14. Force Majeure

Neither party is liable for any delay or failure to perform its obligations (except payment obligations) resulting from causes beyond its reasonable control, including acts of God, war, terrorism, civil disturbances, Internet service interruptions, pandemics, governmental orders, labor disputes and power failures. The affected party will notify the other party and use reasonable efforts to resume performance.

15. Miscellaneous

15.1 Independent Contractors – The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or fiduciary relationship.

15.2 Assignment – You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.3 Entire Agreement – These Terms constitute the entire agreement between you and Signa regarding the Service and supersede all prior agreements or representations.

15.4 Severability – If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

15.5 Waiver – Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.6 Notices – Notices must be sent to Signa at legal@signa.so and to you at the email address associated with your account.

By using the Service, you acknowledge that you have read these Terms of Service, understand them and agree to be bound by them.