ZOOM CONTACT CENTER
"ZOOM CONTACT CENTER" is a word mark owned by Zoom Video Communications, Inc., filed at the USPTO on October 6, 2023. It is in its opposition period and covers classes 38 and 42.
- Status
- Opposition period
- Since August 9, 2024
- Filed
- October 6, 2023
- Registered
- Not yet
- Expires
- Not recorded
- Application no.
- 98212254
- Registration no.
- Not yet
- Office
- USPTO
- United States Patent and Trademark Office
- Mark type
- Word mark
- 2 classes
Who owns ZOOM CONTACT CENTER
The owner on file, matched to the company behind it. Every owner-name spelling for that company is grouped on its page.
Owner
Zoom Video Communications, Inc.
ZM · San Jose, United States
Representative
Joyce Liou
Morrison & Foerster LLP
What the mark covers
The products and services ZOOM CONTACT CENTER is filed for, grouped by Nice class.
Telecommunications services for providing multiple-user access to a global computer network; Digital network telecommunications services; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet; telecommunication access services, namely, providing access to an omnichannel contact center, artificial intelligence (AI) chatbot services, file sharing, web messaging chat services, phone chat services, video communications services, all for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality
Contact Center as a service (CCaaS) services, namely, platform as a service featuring software for providing access to a cloud based omnichannel contact center platform; Platform as a service (PAAS) featuring computer software platforms for monitoring, controlling, and managing omnichannel call centers; Platform as a service (PAAS) featuring computer software platforms for collection, management, analyzation, and visualization of customer and employee data and metrics for use with operation of omnichannel call centers; Platform as a service (PaaS) services featuring software for customer relationship management (CRM); Software as a service (SAAS) services featuring software for monitoring, controlling, and managing omnichannel call centers; Software as a service (SAAS) services featuring software for collection, management, analyzation, and visualization of customer and employee data and metrics for use with operation of omnichannel call centers; Software as a services (SaaS) services featuring software for customer relationship management (CRM); Programming of computer software for others, namely, programming computer programs for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customization of computer software in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Providing temporary use of online non-downloadable computer artificial intelligence (AI) chatbot software for simulating conversations; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, file sharing, email, chat, instant messaging, video, artificial intelligence (AI) chatbot chats, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using software to evaluate, analyze, and collect business data and metrics; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries
What has happened so far
Steps recorded by the USPTO, newest first.
- Assignment of ownership not updated automatically
- Assignment of ownership not updated automatically
- Extension of time to oppose process - terminated
- Opposition instituted no. 999999
- Extension of time to oppose received
- Official gazette publication confirmation e-mailed
- Published for opposition
- Notification of notice of publication e-mailed
- Approved for pub - principal register
- Teas/email correspondence entered
8 earlier steps on the official record.
Oppositions and cancellations
Proceedings recorded against this mark by the USPTO. Reported as recorded, not legal advice.
About ZOOM CONTACT CENTER
Who owns the trademark "ZOOM CONTACT CENTER"?
The USPTO trademark "ZOOM CONTACT CENTER" (application 98212254) is owned by Zoom Video Communications, Inc.
What is the status of "ZOOM CONTACT CENTER"?
Its status at the USPTO is: opposition period.
Get this data via the API
Everything on this page comes from the Signa API. Pull ZOOM CONTACT CENTER and marks like it into your own product with one request.
GET/v1/trademarks/{id}The full record: owners, classes, dates and images
GET/v1/trademarks/{id}/eventsEvery step in the office history
GET/v1/proceedings?trademark_id={id}Oppositions and cancellations against the mark
ID=tm_019d2c2a-e721-71e4-9f54-f91adf9ae1eb
curl https://api.signa.so/v1/trademarks/$ID \
-H "Authorization: Bearer $SIGNA_API_KEY"{
"id": "tm_019d2c2a-e721-71e4-9f54-f91adf9ae1eb",
"object": "trademark",
"mark_text": "ZOOM CONTACT CENTER",
"status": {
"primary": "pending",
"stage": "pending_opposition"
},
"office_code": "US",
"application_number": "98212254",
"filing_date": "2023-10-06",
"nice_classes": [
38,
42
],
"owners": [
{
"name": "Zoom Video Communications, Inc.",
"entity_id": "ent_019f2860-9fa0-768c-bf51-c72bd20bb4a2"
}
]
}