USPTO trademark

JOURNEY INSIGHTS

Opposition periodUSPTOWord markClass 9Class 42

"JOURNEY INSIGHTS" is a word mark owned by CX360, Inc., filed at the USPTO on January 31, 2026. It is in its opposition period and covers classes 9 and 42.

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Official USPTO record
JOURNEY INSIGHTS trademark as filed
As filed with the USPTO
Status
Opposition period
Since September 22, 2026
Filed
January 31, 2026
Registered
Not yet
Expires
Not recorded
Application no.
99626338
Registration no.
Not yet
Office
USPTO
United States Patent and Trademark Office
Mark type
Word mark
2 classes
Ownership

Who owns JOURNEY INSIGHTS

The owner and representative on file with the office.

Owner

CX360, Inc.

Omaha, United States

Representative

Kris Kappel

Husch Blackwell LLP

Goods and services

What the mark covers

The products and services JOURNEY INSIGHTS is filed for, grouped by Nice class.

  • Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers or subscribers and their end users; Downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers or subscribers and their end users; Downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers or subscribers and their end users; Downloadable software using machine learning for facilitating inbound and outbound communications between service purchasers or subscribers and their end users using natural language processing and understanding; Downloadable software for accessing analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers or subscribers and their end users and customer support

  • Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, customer and employee service, and customer and employee support; Providing temporary use of non-downloadable cloud-based software for managing customer identification, identification verification, account management, account activations, purchases, payments, service requests, appointments, technical support, call transfers, outage reports, global customer relationship management functions, and customer purchasing intent gathering; Providing temporary use of non-downloadable cloud-based software using machine learning, artificial intelligence, generative AI, and natural language processing to automate and improve two-way interactions with customers and employees; Providing temporary use of non-downloadable, cloud-based software for managing intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; Providing temporary use of non-downloadable, cloud-based software for managing intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; Providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients

History

What has happened so far

Steps recorded by the USPTO, newest first.

  1. Official gazette publication confirmation e-mailed
  2. Published for opposition
  3. Notification of notice of publication e-mailed
  4. Approved for pub - principal register
  5. Notification of examiners amendment e-mailed
  6. Examiner's amendment entered
  7. Examiners amendment e-mailed
  8. Examiners amendment -written
  9. Teas/email correspondence entered
  10. Correspondence received in law office

8 earlier steps on the official record.

FAQ

About JOURNEY INSIGHTS

Who owns the trademark "JOURNEY INSIGHTS"?

The USPTO trademark "JOURNEY INSIGHTS" (application 99626338) is owned by CX360, Inc.

What is the status of "JOURNEY INSIGHTS"?

Its status at the USPTO is: opposition period.

API

Get this data via the API

Everything on this page comes from the Signa API. Pull JOURNEY INSIGHTS and marks like it into your own product with one request.

  • GET/v1/trademarks/{id}

    The full record: owners, classes, dates and images

  • GET/v1/trademarks/{id}/events

    Every step in the office history

  • GET/v1/proceedings?trademark_id={id}

    Oppositions and cancellations against the mark

Get API keyView docs
GET /v1/trademarks/{id}
ID=tm_019d2b99-9828-73b8-8f4b-9c46bce28091
curl https://api.signa.so/v1/trademarks/$ID \
  -H "Authorization: Bearer $SIGNA_API_KEY"
Response
{
  "id": "tm_019d2b99-9828-73b8-8f4b-9c46bce28091",
  "object": "trademark",
  "mark_text": "JOURNEY INSIGHTS",
  "status": {
    "primary": "pending",
    "stage": "pending_opposition"
  },
  "office_code": "US",
  "application_number": "99626338",
  "filing_date": "2026-01-31",
  "nice_classes": [
    9,
    42
  ],
  "owners": [
    {
      "name": "CX360, Inc.",
      "entity_id": null
    }
  ]
}