UNIFIED CUSTOMER EXPERIENCE MANAGEMENT
"UNIFIED CUSTOMER EXPERIENCE MANAGEMENT" is a word mark owned by Nextiva, Inc., filed at the USPTO on June 27, 2025. It is under examination and covers class 42 (Computer and Scientific Services).
- Status
- Under examination
- Since October 25, 2026
- Filed
- June 27, 2025
- Registered
- Not yet
- Expires
- Not recorded
- Application no.
- 99256762
- Registration no.
- Not yet
- Office
- USPTO
- United States Patent and Trademark Office
- Mark type
- Word mark
- 1 class
Who owns UNIFIED CUSTOMER EXPERIENCE MANAGEMENT
The owner on file, matched to the company behind it. Every owner-name spelling for that company is grouped on its page.
Owner
Nextiva, Inc.
Scottsdale, United States
Representative
Steven J. Laureanti
Spencer Fane LLP
What the mark covers
The products and services UNIFIED CUSTOMER EXPERIENCE MANAGEMENT is filed for, grouped by Nice class.
Cloud computing featuring software for use with comprehensive customer experience platforms for managing and analyzing customer interactions and data, transmitting customer communications, performing contact center functions, distributing surveys and capturing feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Providing temporary use of on-line non-downloadable software in the field of comprehensive customer experience management for management and analysis of customer interactions and data transmission of customer communications, contact center functions, distribution of surveys distribution and feedback capture, managing integrations, and performance of agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations; Software as a service (SAAS) services featuring software in the field of comprehensive customer experience management for managing and analyzing customer interactions transmitting customer communications, performing contact center functions, distributing surveys and collecting feedback, managing integrations, and performing agentic artificial intelligence (AI) functions, namely, summarizing conversations, drafting responses, and generating next action recommendations
What has happened so far
Steps recorded by the USPTO, newest first.
- Report completed suspension check case still suspended
- Report completed suspension check case still suspended
- Notification of letter of suspension e-mailed
- Letter of suspension e-mailed
- Suspension letter written
- Teas/email correspondence entered
- Correspondence received in law office
- Teas response to office action received
- Notification of non-final action e-mailed
- Non-final action e-mailed
5 earlier steps on the official record.
About UNIFIED CUSTOMER EXPERIENCE MANAGEMENT
Who owns the trademark "UNIFIED CUSTOMER EXPERIENCE MANAGEMENT"?
The USPTO trademark "UNIFIED CUSTOMER EXPERIENCE MANAGEMENT" (application 99256762) is owned by Nextiva, Inc.
What is the status of "UNIFIED CUSTOMER EXPERIENCE MANAGEMENT"?
Its status at the USPTO is: under examination.
Get this data via the API
Everything on this page comes from the Signa API. Pull UNIFIED CUSTOMER EXPERIENCE MANAGEMENT and marks like it into your own product with one request.
GET/v1/trademarks/{id}The full record: owners, classes, dates and images
GET/v1/trademarks/{id}/eventsEvery step in the office history
GET/v1/proceedings?trademark_id={id}Oppositions and cancellations against the mark
ID=tm_019d2aeb-4c7c-74e9-8c3a-70dfd1e74d69
curl https://api.signa.so/v1/trademarks/$ID \
-H "Authorization: Bearer $SIGNA_API_KEY"{
"id": "tm_019d2aeb-4c7c-74e9-8c3a-70dfd1e74d69",
"object": "trademark",
"mark_text": "UNIFIED CUSTOMER EXPERIENCE MANAGEMENT",
"status": {
"primary": "pending",
"stage": "examining"
},
"office_code": "US",
"application_number": "99256762",
"filing_date": "2025-06-27",
"nice_classes": [
42
],
"owners": [
{
"name": "Nextiva, Inc.",
"entity_id": "ent_019eb7e4-8cf9-756e-a6ba-d925aba04a97"
}
]
}