USPTO trademark

CUSTOMER MEMORY

RegisteredUSPTOWord markClass 42

"CUSTOMER MEMORY" is a word mark owned by Twilio Inc., filed at the USPTO on September 5, 2024. It is registered and covers class 42 (Computer and Scientific Services).

View Twilio Inc. portfolioGet this data via the API
Official USPTO record
CUSTOMER MEMORY trademark as filed
As filed with the USPTO
Status
Registered
Since August 18, 2026
Filed
September 5, 2024
Registered
August 18, 2026
Expires
Not recorded
Application no.
98735056
Registration no.
8404091
Office
USPTO
United States Patent and Trademark Office
Mark type
Word mark
1 class
Ownership

Who owns CUSTOMER MEMORY

The owner on file, matched to the company behind it. Every owner-name spelling for that company is grouped on its page.

Owner

Twilio Inc.

TWLO · San Francisco, United States

63 trademarks in the portfolioView company

Representative

Susan M. Kayser

Baker & Hostetler LLP

Goods and services

What the mark covers

The products and services CUSTOMER MEMORY is filed for, grouped by Nice class.

  • Application service provider (ASP) services featuring application programming interface (API) software using artificial intelligence (AI), machine learning (ML), deep learning (DL), to enable contextual prediction, personalization, and intelligent recommendations from a virtual assistant based on conversation history; Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) software bots, software assistants, virtual agents, and chatbots, virtual agents and chatbots enabling personalized onboarding experiences, generating and executing autonomous tasks in response to exposure to data, and building, managing, updating, developing, training, evaluating, and monitoring generative user experiences, gathering customer data for use in customizing marketing strategies, tracking customer conversation history and learning about customers as they converse, tracking customer traits, metadata and conversation history to determine relevant traits for a customer prompt and user input in the prompt; Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for customer relationship management (CRM), customer service and support, customer engagement, customer data platform management, communications, contextual prediction, processing data, generating customer marketing campaigns and journey experiences, intelligent recommendations and decision information advantage, facilitating communication and actions between humans and virtual agents and chatbots, monitoring generative user experiences, generating and executing autonomous tasks, providing insights and smart recommendations about and for customers, and providing conversational analytics

History

What has happened so far

Steps recorded by the USPTO, newest first.

  1. Notice of registration confirmation emailed
  2. Registered-principal register
  3. Notice of acceptance of statement of use e-mailed
  4. Allowed principal register - sou accepted
  5. Statement of use processing complete
  6. Use amendment filed
  7. Teas statement of use received
  8. Noa e-mailed - sou required from applicant
  9. Official gazette publication confirmation e-mailed
  10. Published for opposition

10 earlier steps on the official record.

FAQ

About CUSTOMER MEMORY

Who owns the trademark "CUSTOMER MEMORY"?

The USPTO trademark "CUSTOMER MEMORY" (application 98735056) is owned by Twilio Inc.

What is the status of "CUSTOMER MEMORY"?

Its status at the USPTO is: registered.

When was "CUSTOMER MEMORY" registered?

It was registered on August 18, 2026.

API

Get this data via the API

Everything on this page comes from the Signa API. Pull CUSTOMER MEMORY and marks like it into your own product with one request.

  • GET/v1/trademarks/{id}

    The full record: owners, classes, dates and images

  • GET/v1/trademarks/{id}/events

    Every step in the office history

  • GET/v1/proceedings?trademark_id={id}

    Oppositions and cancellations against the mark

Get API keyView docs
GET /v1/trademarks/{id}
ID=tm_019d29ce-57dc-76ff-bde8-bda7759e1228
curl https://api.signa.so/v1/trademarks/$ID \
  -H "Authorization: Bearer $SIGNA_API_KEY"
Response
{
  "id": "tm_019d29ce-57dc-76ff-bde8-bda7759e1228",
  "object": "trademark",
  "mark_text": "CUSTOMER MEMORY",
  "status": {
    "primary": "active",
    "stage": "registered"
  },
  "office_code": "US",
  "application_number": "98735056",
  "filing_date": "2024-09-05",
  "nice_classes": [
    42
  ],
  "owners": [
    {
      "name": "Twilio Inc.",
      "entity_id": "ent_019f2860-7b7c-757d-926a-14e2ff94fb25"
    }
  ]
}