SALESFORCE INTERACTION STUDIO

Software; computer operating software; downloadable software; downloadable cloudbasedsoftware; software in the nature of a mobile application; software, downloadablesoftware, downloadable cloud-based software, and software in the nature of a mobileapplication for managing, storing, analyzing, securing, testing, and authenticating data,business data, customer data, data analytics, databases, customer interactions andinformation, notifications and geolocation and global positioning systems (gps) data;software, downloadable software, downloadable cloud-based software, and software inthe nature of a mobile application for use in customer relationship management (CRM),marketing automation, sales automation, sales performance management, field servicesmanagement, mapping and route planning, customer service and support, customizablemarketing and advertising, managing online content, deploying customized interactivecontent, optimization of online websites for third parties for marketing purposes,predictive analytics, big data and business data analysis and visualization, complex eventprocessing, machine learning, artificial intelligence, mining the most relevant informationfrom disparate data sources, providing automated solutions to enable organizations tointegrate disparate data and translate and structure that data into actionable insights,creating searchable databases of information and data, security and authentication,monitoring employee efficiency, social media management and publication, data storage,collaboration, e-commerce, and software and application development, programming,and implementation; software, downloadable software, downloadable cloud-basedsoftware, and software in the nature of a mobile application for integration of computersystems, applications, data and databases; software, downloadable software,downloadable cloud-based software, and software in the nature of a mobile applicationfor creation and connectivity to application programming interfaces (APIs), governanceand management of web services, APIs and integration applications, development anddeployment of integrations; software, downloadable software, downloadable cloud-basedsoftware, and software in the nature of a mobile application in the fields of business,marketing, promotion, sales, customer service, data analytics, business intelligence,education and training, social media, corporate social responsibility, and philanthropy;software development tools, downloadable software development tools, software anddownloadable software for developing, customizing, and managing computer systems,mobile and computer software applications, websites, client interfaces, frameworks, andtemplates.

Software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for managing, storing, analyzing, securing, testing, and authenticating data, business data, customer data, data analytics, databases, customer interactions and information, notifications and geolocation and global positioning systems (gps) data; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for integration of computer systems, applications, data and databases; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for creation and connectivity to application programming interfaces (APIs), governance and management of web services, APIs and integration applications, development and deployment of integrations; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software in the fields of business, marketing, promotion, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, and philanthropy; non-downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates.